Woods D.D., Hollnagel E. Joint Cognitive Systems: Patterns in Cognitive Systems Engineerin

Taylor & Francis Group, 2006. — 230 p. —– ISBN-13 978-0-8493-3933-2.For almost 25 years, Cognitive Systems Engineering (CSE) has searched out and listened to stories of claims on human ingenuity as fields of practice have changed and adapted to new pressures, new devices, and new opportunities. In these stories, change challenged how activities are coordinated, how systems are resilient at boundaries, and how artifacts provide affordances.
This meant we could complement the previous book on joint cognitive systems, which focused on the foundational concepts, with a book that used stories of cycles of complexity and coping to show the main values, concepts and approaches of CSE in action. This book provides a way to look at our collective progress. The general storylines make up a base of findings and patterns that can be used to launch new studies of work, to project the effects of new rounds of change, to search out promising directions for innovating support. Ironically, thinking about representing a research base as a set of abstract narratives is in itself an exploration of how to support and enhance sharing technical, scientific and design informationCore activities and values
Joint cognitive systems adapt to cope with complexity
Discovery as functional synthesis
Shaping the conditions of observation.
Functional syntheses, laws, and design
Archetypical stories of joint cognitive systems at work
Anomaly response
Patterns in multi-threaded work
Automation surprises
On people and computers in jcss at work
Laws that govern jcss at work